Effective Date: July 14, 2026
At Clean Co, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a quote, or use our commercial cleaning services.
By using our website or engaging our services, you agree to the collection and use of your information in accordance with this Privacy Policy.
We may collect the following types of personal information:
Full name
Business name
Email address
Phone number
Business or property address
Service requirements and cleaning preferences
Billing and payment information
Communications you send to us
Website usage information, including IP address, browser type, device information, and pages visited
You may choose not to provide certain information; however, this may limit our ability to provide our services or respond to your enquiries.
We collect information when you:
Complete a contact or quote request form
Call or email our team
Book our cleaning services
Subscribe to our newsletter or marketing communications
Interact with our website
Communicate with us through social media or other channels
We may also automatically collect technical information through cookies and website analytics tools.
We use your information to:
Respond to enquiries and quote requests
Schedule and provide commercial cleaning services
Process invoices and payments
Communicate regarding bookings and customer support
Improve our website, services, and customer experience
Send service updates, promotional offers, or newsletters where permitted by law
Meet legal and regulatory obligations
We only use personal information for legitimate business purposes.
Our website uses cookies and similar technologies to improve your browsing experience and analyse website performance.
Cookies may help us:
Understand how visitors use our website
Improve website functionality
Remember user preferences
Measure marketing performance
You can disable cookies through your browser settings; however, some features of our website may not function properly.
We respect your privacy and do not sell or rent your personal information.
We may share information with trusted third parties only when necessary to:
Process secure payments
Provide website hosting and technical support
Deliver email communications
Perform business operations on our behalf
Comply with legal obligations or government requests
All third-party service providers are expected to maintain appropriate privacy and security standards.
We take reasonable steps to protect your personal information from unauthorised access, misuse, disclosure, alteration, or loss.
Our security measures include:
Secure servers and networks
Restricted access to personal information
Regular system monitoring
Industry-standard security practices
Although we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.
When information is no longer required, it is securely deleted or permanently anonymised.
If you choose to receive marketing communications, we may occasionally send updates about our services, promotions, or company news.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.
Subject to applicable Australian privacy laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where applicable
Withdraw consent for marketing communications
Lodge a complaint regarding the handling of your personal information
To exercise any of these rights, please contact us using the details below.
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 16. If we become aware that such information has been collected, we will promptly remove it where required.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be published on this page along with the revised effective date. We encourage you to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Clean Co
Address: 1b, 115 Pitt St, Sydney NSW 2000, Australia
Phone: +61 2 9189 4164
Email: info@clean-co.com.au
We are committed to handling your personal information responsibly and in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).