If you are having internet connectivity issues, a router ping test can help you identify the problem. A router ping test is a network diagnostic tool that sends a signal, known as a "ping," to your router to determine its response time. The response time can indicate if the router is working properly or if there is a connectivity issue.
To conduct a router ping test, follow these steps:
- Open the command prompt on your computer by pressing the Windows key + R and then typing cmd.
- Type ping followed by the IP address of your router. If you do not know the IP address, you can typically find it in the router's manual or by typing ipconfig in the command prompt and looking for the default gateway address.
- Press enter and wait for the test to complete. The test will display the response time in milliseconds.
If the response time is low, under 10ms, then your router is functioning well. A response time between 10-150ms is acceptable, but anything over 150ms indicates an issue. If the response time is high, there could be several reasons why. The issue could be with your internet service provider, your network configuration, or interference from other devices.
Performing a router ping test can help you narrow down the cause of your internet connectivity issues. If you are still experiencing problems, reach out to your internet service provider for further assistance.