When it comes to managing computer networks and internet connections in the workplace, it's important that all administrators understand how to troubleshoot common router and WAN issues. If you want to keep your employees online and productive, you may need to diagnose and solve a range of problems from time to time.
One of the first things to try when any connection issues arise is to perform a network reset. To do this, simply turn off your router, wait a moment or two, and then turn it back on again. In many cases, this will fix any connectivity issue and get you back online.
Another common issue is loose or damaged hardware connections. Double-check that all cables are secure and not damaged, as this can cause intermittent connectivity issues. Make sure to also check the LAN ports of your router, as these can sometimes come loose or fail.
If the above steps don't help, try updating the firmware of your router. Many routers have a built-in firmware update feature that you can access through your web browser. By keeping your router up-to-date, you can improve performance and address any known issues.
If none of the above steps help, you may need to contact your internet service provider. They may be experiencing an outage or there may be issues with your WAN connection that require their assistance to solve.
By following these steps, you can easily diagnose and solve most router and WAN issues that may arise. Remember to stay calm and work through each step methodically, checking each component until you find the root of the issue. With a little troubleshooting, you'll be back online in no time!